Shipping and Online Policy

Domestic Shipping

Standard Shipping NZ POST

$12 NZD Delivered within 3 - 7 business days, depending on your location

Express

$20 NZD Delivered within 1 - 3 business days, depending on your location*

*Please allow an additional two days for delivery to locations outside of metropolitan areas.

International Shipping

Economy to Australia  $25.00 NZD 

Economy to EU  $45.00 NZD 

Unfortunately, I have had to pause shipping to the USA. Temporary US and US territory sending restrictions are in place while new US tariffs and import rules are being finalised.

Returns & Refunds

Please purchase mindfully as Helen is doing this out of passion and love.

If an items received are flawed and have not been stated upon purchase please contact us within 2 days of receiving.

Any issues or queries about a product please contact luxy@xtra.co.nz